Press/Media

Carolyn C. Shadle, PhD, and John L. Meyer, PhD

Carolyn Shadle, PhD and John Meyer, PhD, are authors of “Communication Case Studies, Building Interpersonal Skills in the Veterinary Practice” published for veterinary clinic team members by the American Animal Hospital Association.

The authors draw from and expand their content from the popular Trends magazine series.

Carolyn earned her PhD from the State University of New York at Buffalo in interpersonal and organizational communication. John earned his PhD from the University of Minnesota in communication studies.They have worked with parents, working professionals, university students and non-profit groups.

Both speak, write and consult through Interpersonal Communication Services, Inc. They live in La Jolla, California.

Communications Case Studies, Building Interpersonal Skills in the Veterinary Practice

Learn the interpersonal skills that are key to your career and workplace success. Communication Case Studies provides the tools you need to deal with common communication challenges that arise among all veterinary clinic members – in fact, in all workplaces.

In addition to cases drawn from real-life situations and suggestions on how to learn from them, you will find a primer on communication theory, verbal and nonverbal communication, rhetoric, and the dynamics of small-group relations.

Each case study encourages problem solving and discussion among staff that will improve retention, foster trust, and promote clearer expression in workplace interactions.

Communication Case Studies includes 64 action tips will help you make better connections at work.

Annotation Information

Title: Communication Case Studies: Building Interpersonal Skills in the Veterinary Practice Carolyn C. Shadle and John L. !Meyer
Authors: Carolyn C. Shadle and John L. Meyer
ISBN: 978-1-58326-165-1
Publication Date: 2011
Price: $29.95
Category: Workplace Communication
Pages: 212
Trim: 7 1/2 X 9
Type: Trade Paperback
Publisher: American Animal Hospital Association
Distribution: Amazon.com
PR Contact: cshadle