Your Clients Perceive You. Listen
How Do Your Clients Perceive You? Listen You’ve heard the phrase, “Perception is reality.” In other words, how people perceive something is what is real to them. Facts and information…
Understand Personality Types to Individualize Your Customer Service
In our last post, we talked about “listening to the music, as well as the lyric” in order to focus individually on your customers. Individualizing customer service can also mean…
Observe the Ages of Your Clients
Your can individualize your client services by being respectful of age differences. “Customer service” is the name of the game, and individualizing that service will take you to the next…
Recognize Cultural Differences
Recognize Cultural Differences to Individualize Your Customer Service How do you individualize your customer service? We have outlined a number of ways in our article in the December 2016 issue…
Maintain the Personal Touch
In order to individualize your customer services, you will want to maintain a personal touch. We have written an article, published in the December 2016 issue of TRENDS magazine, which outlines…
Online Reviews: Opportunity or Disaster?
Online Reviews: Opportunity or Disaster? Managing your reputation is important, and you’ll find some tips for your practice in our article in the March issue of TRENDS Magazine, published by the American…
From the VetPartners Experts: Listening With Empathy
The following blog is a result of a short 15-minute “Hot Rocks” presentation which I gave at the July 2019 meeting of VetPartners. VetPartners brings together a variety of professionals…